We’re here to help

Gulf Power remains committed to helping support customers experiencing hardship, whether it be the coronavirus (COVID-19) global pandemic or recent cold weather events.

We’re continuing to offer payment extensions and connect customers with available financial assistance. We will continue working closely with customers to do everything we can to avoid turning the lights off for nonpayment, which is and has always been a last resort. Customers can contact us directly at (800) 225-5797 to discuss their situation, so we can work together to come up with a solution to ensure that you can fulfill your personal responsibility for your Gulf Power balance.

See our letter from Gulf Power Vice President Mike Spoor with more information on how we can help.