For eligible customers, we’re also offering one-time direct bill relief; eligible customers have been pre-identified based on their account status and will receive a separate, direct communication from Gulf Power with more information.
We will continue working closely with customers to do everything we can to avoid turning the lights off for nonpayment, which is and has always been a last resort. Customers can contact us directly at (800) 225-5797 to discuss their situation, so we can work together to come up with a solution to ensure that you can fulfill your personal responsibility for your Gulf Power balance.
Bill Payment Assistance
Our advocacy partners help us secure federal funding to help low-income customers receive financial assistance with their electric bills.
We appreciate your interest in helping others in a time of need. To help community members experiencing financial hardship with their energy bills, you can make a donation to Project SHARE with a donation through your electric bill. You can also fill out this form and mail it in to pay a neighbor's bill directly.